Welcome to SleepFix support. We're here to help you sleep better.

Contact Us

For any questions or issues, email us at [email protected]. We respond within 24 hours, 7 days a week.

Frequently Asked Questions

How do I start a free trial? Download SleepFix and complete the onboarding. You'll be offered a 3-day free trial before any charge. No payment is taken during the trial period.

How do I restore my purchase? Open SleepFix → tap Profile → tap Restore Purchase. This restores your subscription if you've reinstalled the app or switched devices.

How do I cancel my subscription? On iPhone: go to Settings → tap your name → Subscriptions → tap SleepFix → tap Cancel Subscription. You keep access until the end of your current billing period.

Why was I charged? If your 3-day free trial ended without cancellation, your subscription renewed automatically. To request a refund, visit reportaproblem.apple.com.

The audio stopped playing when I locked my screen. Make sure your iPhone volume is turned up. We are working on a background audio update coming in v1.1.

The app is crashing or not loading. Try closing the app fully and reopening it. If the issue persists email us at [email protected] with your device model and iOS version.

I forgot to cancel before the trial ended. We understand — please visit reportaproblem.apple.com to request a refund directly through Apple.

How do I contact you? Email: [email protected] We aim to respond within 24 hours.

About SleepFix

SleepFix is built by FP Labs. Our mission is to help people fall asleep faster using targeted audio protocols based on CBT-I and ACT techniques.